The legislation of the Republic of Latvia requires the owner of an online store to specify the terms and conditions for the delivery and return of goods and services, as well as the right of withdrawal. These provisions constitute a distance contract in accordance with the applicable Cabinet of Ministers Regulations.
The owner and operator of the online store www.purvubrideji.lv is Purvu bridēji, SIA (Registration No. 45403043854).
This Distance Contract is concluded between Purvu bridēji, SIA (Registration No. 45403043854), hereinafter referred to as the Seller, and the person placing an order, hereinafter referred to as the Buyer, through the e-commerce website www.purvubrideji.lv.
The Seller undertakes to provide the Buyer with the ordered goods or services in accordance with the Buyer’s order. The Seller also undertakes to provide the purchased service or deliver the purchased goods to the Buyer.
Delivery and Payment
The Buyer places an order through this website by selecting the desired goods or services and specifying the quantity. The Buyer pays the invoice prepared by the Seller and sent to the Buyer’s email address. The invoice is issued electronically and is valid without a signature.
- The Seller provides the purchased service on the date selected by the Buyer at the time of booking.
- The Seller delivers goods within 1–2 business days after receiving payment, provided the goods are in stock. The exact delivery time is agreed upon with the Buyer.
- If delivery within 1–2 business days is not possible, the Seller and the Buyer shall agree on a new delivery date or, by mutual agreement, cancel the transaction.
Right of Withdrawal
Right of Withdrawal for Goods
- The Buyer has the right to withdraw from the purchase of goods within 14 calendar days from the date of receiving the goods by sending a written notice of withdrawal to the Seller.
- The Buyer must return the goods to the Seller within 7 days after sending the notice of withdrawal.
- All costs related to returning the goods to the Seller shall be borne by the Buyer.
The right of withdrawal does not apply if:
- the ordered goods, by their nature, cannot be returned, are perishable, or are intended for rapid consumption;
- the ordered goods have been manufactured specifically for the Buyer according to an individual order.
Right of Withdrawal for Services
- The Buyer may not exercise the right of withdrawal if cancellation of the service is notified less than 48 hours before the scheduled service time selected by the Buyer.
- The Seller reserves the right to cancel the purchased service by notifying the Buyer at least 12 hours in advance if fewer than 4 participants have registered for the selected service date.
Additional Provisions
Section 12, Paragraph 6 of the Consumer Rights Protection Law of the Republic of Latvia provides that “the consumer is responsible for maintaining the quality and safety of the goods during the period in which the right of withdrawal may be exercised.”
The Seller reserves the right to refuse the Buyer’s request to exercise the right of withdrawal or to retain a compensation fee if:
- the cancellation of a service is made less than 48 hours before the scheduled service time selected by the Buyer;
- in the case of goods, the Buyer has handled the goods carelessly during use, failed to follow the provided instructions, lost the original packaging, or significantly damaged the packaging.
